General Conditions for Use of This Website

In the context of this website, “we”, “our”, and “us” refer to perceptionwindows.com.au. “You” and “your” refer to the user or customer of this website.

The use of the term “product” includes the plural “products”. 

Except as otherwise required by law, the following Terms and Conditions, the Contract of Sale, and our Privacy Statement govern your use of this website. They describe the rights and responsibilities of both you and us. By using this website, you agree to be bound by the Terms and Conditions. If you shop at this website, you agree to the terms of the Contract of Sale.

If you do not agree to the Terms and Conditions, the Contract of Sale, and our Privacy Statement, do not use this website.

Use of this website is on an “as is” basis and is entirely at your risk. We shall not be responsible for any detriment incurred by reliance you place on this website or its contents.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time due to changes in internet technology or applicable law. Please check these Terms and Conditions regularly for any updates.

Changes to Products and Prices

We reserve the right to change products, prices, and other content on this website at any time without prior notice. We make every effort to ensure that product descriptions on our website are accurate. However, some inaccuracies, typographical errors, or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified. All depictions contained on the website are for illustration purposes only. Actual products supplied may be of different sizes and/or colours.

Product Prices

The prices displayed for products on this website include GST but do not include postage or delivery charges, which vary based on the destination. We always seek to provide products at the most competitive prices and reserve the right to change prices displayed for products on our website at any time.

Age Restrictions

You must be at least eighteen (18) years old to place an order on this website. We do not knowingly accept orders from individuals under 18. By placing an order with us through this website, you acknowledge that you are over eighteen (18) years old. Should we suffer any loss or damage as a result of a transaction entered into by a person under the age of 18, we reserve the right to seek compensation for such loss or damage from the parents or guardians of the person who placed the order(s) with us.

Internet Communications

When you visit our website or send e-mails to us, you are communicating with us electronically. By using the website, both we and you consent to receiving communications electronically. We will communicate with you by e-mail or by posting notices on this website. Both we and you agree that all electronic communications between us of agreements, notices, disclosures, or other information satisfy any legal requirement that such communications be in writing.

Due to the nature of Internet communications, there is a risk of data corruption, interception, and delays. We are not responsible for such occurrences unless proven otherwise.

This website may:

Store one or more cookies in your browser to improve service for you on subsequent visits to this website;

Request your browser to transmit this data back to the web server; or

Request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain.

(Note: Cookies are small pieces of data stored on the web browser on your computer. By using cookies, websites can track information about visitors’ use of the site and provide customized content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want. If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of this website.)

Intellectual Property Rights

All materials on this website are protected by copyright. You may use this website only for personal, non-commercial purposes. Except as permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish, or distribute any material on this website or create any other material using material on this website without obtaining our prior written consent.

Registered trademarks and logos must not be used or modified in any way without obtaining the prior written consent of the trademark or logo owner. The website products, technology, and processes contained in this website may be the subject of other intellectual property rights owned by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms and Conditions. Your use of this website and the material on it must not in any way infringe the intellectual property rights of any person.

Your Account

To make a purchase, you must create an account on this website. We retain absolute discretion to refuse to allow an account to be established, to terminate accounts, or to remove or edit content where the account has not been kept in accordance with these terms and conditions.

It is your responsibility to provide your exact email address, delivery address, billing address, and telephone number. Any incorrect information provided may lead to a delay in delivering the product ordered by you or the non-delivery of the product.

You are responsible for the confidentiality of your account password. Your password and account details are stored on a secure server for ease of use in processing future orders or for warranty claims. The information is only used to process your orders, for statistical purposes that may improve our website and its services, and to allow us to notify you of special offers or new products via our newsletters. Please refer to our Privacy Statement on this website. No credit card details are stored by us.

Security

When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. We make no warranty regarding the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorized access to the information you provide.

Contract of Sale

These terms, together with your order, constitute the entire contract between you and us for the supply of products. No other terms will apply except where terms may be implied by law. The contract cannot be varied unless we agree to vary it in writing or by email.

Ordering Product

You can place an order only by clicking the “Add to Cart” button. When you place an order with us, you have made an offer to purchase the product you have chosen, and when we issue a tax invoice to you, we have accepted your offer. Both offer and acceptance are based on these terms and conditions.

We will issue you with an Order Number by email after we have received your offer to purchase. We will notify you when we process your order by sending you an Order Confirmation and tax invoice via email. To prevent credit card or payment fraud, your offer can only be accepted by us after it has passed our validation procedures.

We retain the discretion to cancel orders if our processes identify any attempt at fraud or for any other legitimate reason. If, for any reason, we cannot process or accept your order after payment is received, we will contact you by email or telephone to determine your requirements for the reimbursement of the money paid.

Payment

We only accept payment through Bank Transfer, PayPal, and Credit cards (Visa and MasterCard) via PayPal or phone call. Payment will not be processed until we have received all relevant information required for processing to be completed. The processing of payment for orders placed on a weekend or a public holiday will not begin until the next working day.

PayPal

We process PayPal payments when you checkout from the product order screen.

Bank Transfer/Deposit

Where you pay by Bank Transfer, you must pay the price payable as indicated on your Order Confirmation within 7 days from the date that you receive your Order Confirmation. We retain absolute discretion to cancel the transaction if payment is not received by us within 7 days from the date that you receive your Order Confirmation. You must retain your tax invoice as proof of purchase.

Credit Cards

We accept VISA or MASTERCARD via a secure payment gateway or phone call.

Privacy Policy

Please refer to our Privacy Statement on this website for details on how we collect, use, and protect your personal information.